privacy policy.

Information we collect.

‍

We may collect personal information that you provide to us, including:

‍

• your name
• email address and contact details
• company or organisation
• information you provide through enquiry forms
• information you provide in connection with a project, proposal or service

‍

We may also collect basic technical information about how visitors use our website, such as browser, device, pages visited and website interactions.

‍

‍

How we use your information.

‍

We may use your information to:

‍

• respond to enquiries
• provide our services
• prepare proposals and communicate about potential projects
• manage client relationships
• improve our website, products and services
• send relevant Flyworks updates or communications where you have requested them or where permitted by law

‍

You can unsubscribe from marketing communications at any time.

‍

‍

Services we use.

‍

Flyworks uses trusted third-party platforms to operate our website and business. These may include website hosting, customer relationship management, analytics, email, workflow automation and AI-powered tools.

‍

For example, our website is hosted using Webflow and we may use services such as Klaviyo and other technology providers to process enquiries and manage communications.

‍

These providers may process or store information outside Australia.

‍

We only provide third parties with information reasonably required for them to provide their services to us.

‍

‍

Project and confidential information.

‍

If you provide information to Flyworks in connection with a project, proposal or client engagement, we will use that information for the purposes of delivering or discussing those services.

‍

Please avoid submitting sensitive or highly confidential information through general website forms unless it is necessary.

‍

Where specific confidentiality requirements apply to a client engagement, these may also be addressed separately in an agreement between Flyworks and the client.

‍

‍

Cookies and analytics.

‍

Our website may use cookies and similar technologies to help the website function, understand how it is used and improve the experience.

‍

You can control cookies through your browser settings and, where applicable, through the cookie controls provided on our website.

‍

‍

How we protect information.

‍

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

‍

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

‍

‍

Accessing or correcting your information.

‍

You can contact us if you would like to access, correct or request deletion of personal information we hold about you.

‍

We may need to retain certain information where reasonably necessary for legal, accounting, security or business purposes.

‍

‍

Changes to this policy.

‍

We may update this Privacy Policy from time to time as our business, services or technology changes. The latest version will always be published on this website.

‍

‍

Contact.

‍

If you have a question about this Privacy Policy, would like to access or correct your personal information, or have a concern about how Flyworks handles your information, contact privacy@flyworksmade.com.